Charter.net SMTP setting for offsite relaying

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If your mobile device was not addressed in above section, the following directions may be of assistance.

  • You will need the following information to allow your Smartphone to connect to mobile.charter.net.
  • Username : username@charter.net
  • Make sure you enter @charter.net after your username or you will be unable to login.
  • Password: The password you use to login to your e-mail account
  • SSL : This setting should be on for both SMTP and IMAP
  • SMTP: mobile.charter.net
    • Port 587
    • Note: If you cannot specify a port on your device – try mobile.charter.net:587
  • IMAP: mobile.charter.net
    • Port 993
    • Note: If you cannot specify a port on your device – try mobile.charter.net:993

Switch “Use SSL” to ON and ensure “Server Port” is set to 587.  Tap the back button in the upper left corner of the screen two times.  Now tap “Advanced” and scroll to the bottom of the screen.  Set “Use SSL” to ONand ensure the “Server Port” setting changes to “993”.  Tap the back button two more times.

 

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