Welcome to my blog. I’m trying to post things that I do, so that not only can I remember, but that maybe I can help someone else through similar problems. I hope that my notes are helpful. Please let me know what you think, and how I can improve this site. I’m going to try posting regularly, duplicating some of my work documentation that could be relevant to others. I moved several postings from my older site, so anything posted before March 2012 was moved.

About my company

Reid Technology Solutions was officially formed December 2015, although I have been providing support to both business and residential customers since 1995. My main area of expertise is in Systems Architecture and Administration. This includes building and maintaining an environment to support the needs of your business. I also provide onsite or remote desktop and server support. Among all of the additional services I can build and support listed in the “About me” section below, I have partnered with a web developer to handle any of your web needs. This can include site creation, management or redesign, hosting and any custom project to suite your needs. Please let us know if you need our services by clicking Contact above.

About me

(September 2019 – Current)

I was hired on at a very large retail corporation in the corporate IT space. I support Tableau Server on Google Cloud Provider (GCP) and on-premise. Our team also manages other BI tools like MicroStrategy, SAS, SSAS and utilize Google BigQuery for our EDW. So far, I’ve only worked with Tableau Server and the servers hosting it, along with GCP and making sure our servers are all up to day without vulnerabilities. I hope to start learning the other applications our teams hosts. Our Tableau Server infrastructure is HUGE, so it keeps me pretty busy.

(January 2016 – September 2019)

I’m back at my previous university in the Enterprise Data Management group as Systems Architect Manager. I now lead the Systems Support team. We are responsible for building and maintaining the infrastructure for IBM InfoSphere Information Server Enterprise Edition (DataStage, QualityStage, etc), Tableau Server, VMware ESX, Oracle Database 12c and anything else needed to support our new Enterprise Data Warehouse for my campus. This encompasses supporting the BI tools deployment and the evaluation of new tools. My group also hosts Confluence and Jira for the EDM team, along with others who request access on campus.

(December 2012 – January 2016)

I am a Hyperion Systems Administrator for a large media corporation. I manage both a Hyperion System 9.3.1 Infrastructure (~30 production machines) and a newer EPM Infrastructure (~15 production machines).  This does not included the 2 x Sys9 and 2 x EPM mirrored environments for development and UAT. We are in the middle of the migration to EPM, which should be complete at the end of the year.

I currently manage HFM, Planning, Essbase, Workspace, Shared Services, Financial Reporting, and FDM. We have Hyperion/EPM running on both Linux (RHEL5) and Windows (Server 2008R2) servers, with both physical and virtual hosts.

(August 2005 – December 2012)

I’m technically a Linux Systems Administrator at work, but we all know that any “tech” title does way more than their job description defines. I support 10 production Red Hat Enterprise Linux 5 and 6 servers. I also have two VMware vSphere 4.1 servers that are in HA mode. I also manage two Oracle Database 11g servers (one with two production databases, and three or more development databases), two Oracle EPM (Hyperion) servers (Interactive Reporting, Essbase, WebAnalysis and Strategic Finance), and one Oracle Enterprise Manager 12c server. I also host 4 web servers for my department, and two other departments on campus. These servers host Coldfusion 9, along with various other collaboration apps that we are in production or development. My department recently hired an awesome web administrator, who really knows his stuff. This is great because he can really knows what he needs and can either tell me what to do (technically), or do it himself. Along with my other server related things, I also am the primary contact for any desktop support or any other “electronic” support.

I said above that I’m a Linux Systems Administrator and Architect, which I’ve been full-time since 2006. Before my Linux life, I was a Microsoft server administrator. I’ve worked for over 20 years in IT. I really love what I do, which means I sometimes catch myself working late at night but didn’t realize that I was working.

Please let me know what you think about this new site, and what I can do to make it better.

Thanks, Robert