Hyperion 11.1.1.3 Migration Error within Shared Services: “CLU Process exited without updating MSR report.”

I have been running into an error everytime that I tried doing a Lifecycle migration from within Shared Services (not for the 11.1.2.1 upgrade). I constantly was getting this error: CLU Process exited without updating MSR report.

I finally resolved this error by finding that my Native Directory LDAP had an incorrect port number, perhaps from the many upgrades that this server has been through. I fixed it by doing the following. Before starting, verify the correct port number by running the following at the command line (this is on Linux; find the similar folder and executable for Windows – epmsys_registry.bat):

cd /home/hyperion/Hyperion/common/config/9.5.0.0
/epmsys_registry.sh VIEW SHARED_SERVICES_PRODUCT/NATIVE_PROVIDER

COMPONENTS MATCHING THE TREE EXPRESSION
COMPONENT - 1
NAME - NATIVE_PROVIDER:examplename.example.com
ID - 11d1def534ea1be028b6a6ad121b6ad3207faf
TYPE - NATIVE_PROVIDER
HOST - examplename.example.com
HYPERION HOME - /home/hyperion/Hyperion
PROPERTIES -
version = 9.5.0.0
port = 58089
FILES - NONE
PARENT COMPONENTS -

Parent 1
NAME - HOST:examplename.example.com
ID - 11d1def534ea1be028b6a6ad121b6aaf3207ffe
TYPE - HOST

Parent 2
NAME - SHARED_SERVICES_PRODUCT
ID - 62f13ac4eab91fa0562age2f41142b0914018005
TYPE - SHARED_SERVICES_PRODUCT

CHILD COMPONENTS - NONE

1. View the listed information to verify the correct port number: “port = 58089”
2. In Shared Services, go to Application Groups, Foundation and Deployment Metadata.
3. Expand Shared Services Registry, Foundation Services, Shared Services, and Native Provider….
4. Right-Click on the Properties file, and choose Export for Edit.
5. Open the downloaded file in a text editor (notepad), and then modify the port number to the correct port. This file was correct on my system: port=58089
6. Save and Upload the file if changes were needed, by right-clicking on the Properties file in Shared Services, and choosing Import after Edit. Find your file and click Finish.Now check the next file:
7. In the Shared Services folder from above, right click on the CSSConfig file.
8. Choose Export for Edit.
9. Check the downloaded files for any error in the port number. My file had the port number of 28089 listed, which was apparently carried over from version 9.2.
10. Upload the changed file back by right-clicking on the CSSConfig file again and choosing Import after Edit. Find you file and click Finish.
11. Restart Shared Services and try your Migration again.

I hope this helps someone else, and they don’t ignore it for months like I did.

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